Idealistic/Jaded.

What do you do : When you're a medical student (in 1st or 2nd year, so you don't know much bout the inner workings of a hospital, yet) , and you have people who are close to you, complaining about poor service in hospitals, lacking efficiency and just about poor health care in general?

Do you:
1) Agree, because hospitals ARE slow and the service IS poor. And health care sucks. But then, what would that make you? What do you hope to be in future? How do you want to change it? Are you deceiving yourself? Are you agreeing too easily? Are you being realistic? Have you lost that much faith in the things around you?

2)Disagree, even though you don't understand it all, yet, but because you have faith in the system that you're going to become a part of. Because you want to believe that its effective, that it saves lives, that it has a purpose, and that its at its best, though it can get better, and it will. Would you be too idealistic then? Are you denying what the system lacks? Should you be more concerned about the treatment/service being given?

3)Remain neutral, and let them complain all they want, either because you couldn't care less, or for fear of offending the people who are close to you. Again, what would that make you? How will you stand up to difficult patients and family members in future?

Just some food for thought. Since I experienced some of it today, and over the past few days. I wonder how it'll all turn out. I wonder how I'll deal with patients. And what they'll perceive me to be.